Premium Whitelist Instructions

Make sure you receive your Outsider Club premium e-letter:

Unsolicited e-mails, commonly known as SPAM, have become a huge problem online these days. We often get many e-mails from readers asking why they have not received their Outsider Club e-letter, or that they only receive it some of the time.

Many internet service providers (ISPs) and e-mail service providers (ESPs) have installed spam-filters or use blacklists in order to weed out all of those unwanted SPAM e-mails.

Unfortunately, due to the format, language and large popularity of our Outsider Club correspondence, some of these filtering programs may inadvertently identify your Outsider Club e-letter as SPAM, despite the fact that we never send unsolicited e-mail.

No matter what ESP you use, most e-mail programs will accept e-mails from addresses that are in your e-mail address book. Please add to your address book: customerservice@outsiderclub.com

Below are some steps to make sure you will receive your regular premium e-letter from Outsider Club:

WebDesktopMobile
GmailOutlook 2013iOS
Yahoo!Outlook 2010Android
AOLOutlook 2007Windows
Windows Live HotmailOutlook 2003 
ComcastMac Mail 
NetZeroThunderbird for Mac/PC 
Earthlink  

Gmail

  1. Open one of our emails sent from customerservice@outsiderclub.com.
  2. Click on the little downward-facing-triangle next to "reply".
  3. Click add customerservice@outsiderclub.com to contacts list to whitelist us.

Yahoo!

  1. Open one of our emails sent from customerservice@outsiderclub.com.
  2. Click Add to contacts next to customerservice@outsiderclub.com.
  3. Click Save to finish.

AOL

  1. Click Contacts in the right toolbar.
  2. Click Add Contact.
  3. Enter customerservice@outsiderclub.com.
  4. Click Add Contact button in the popup to finish.

Windows Live Hotmail

  1. Open one of our emails sent from customerservice@outsiderclub.com.
  2. Click Add to contact news to customerservice@outsiderclub.com to finish.

Comcast

  1. Click Preferences from the menu.
  2. Click Restrict Incoming Email.
  3. Click Yes to Enable Email Controls.
  4. Click Allow email from addresses listed below.
  5. Enter customerservice@outsiderclub.com you want to whitelist.
  6. Click Add.
  7. Click Update to finish.

NetZero

  1. Click the Address Book tab on the top menu bar.
  2. Click Contacts.
  3. Click Add Contact.
  4. Enter customerservice@outsiderclub.com.
  5. Click save to finish.

Earthlink

  1. Click Address Book.
  2. Click Add Contact.
  3. Save customerservice@outsiderclub.com as a contact.
  4. Click save.

Outlook 2013

  1. Click the Home tab.
  2. Click Junk.
  3. Click Junk E-mail Options.
  4. Click the Safe Senders tab.
  5. Click Add.
  6. Enter customerservice@outsiderclub.com and click OK to finish.

Outlook 2010

  1. Click the Home tab.
  2. Click Junk.
  3. Click Junk E-mail Options.
  4. Click the Safe Senders tab.
  5. Click Add.
  6. Enter customerservice@outsiderclub.com and click OK to finish.

Outlook 2007

  1. Click on Tools.
  2. Click Options.
  3. Click on the Junk E-mail button.
  4. Click the Safe Senders tab.
  5. Click Add.
  6. Enter customerservice@outsiderclub.com and click OK to finish.

Outlook 2003

  1. Click on Tools.
  2. Click Options.
  3. Click on the Junk E-mail button.
  4. Click the Safe Senders tab.
  5. Click Add.
  6. Enter customerservice@outsiderclub.com and click OK to finish.

Mac Mail

  1. Click Address Book.
  2. Click File.
  3. Click New Card.
  4. Enter customerservice@outsiderclub.com and click Edit to finish.

Thunderbird for Mac/PC

  1. Click the Home tab.
  2. Click Junk.
  3. Click Junk E-mail Options.
  4. Click the Safe Senders tab.
  5. Click Add.
  6. Enter customerservice@outsiderclub.com and click OK to finish.

iOS Devices

  1. Open a message from customerservice@outsiderclub.com.
  2. Tap the sender.
  3. Click Create New Contact.

Android Devices

  1. In your email client, touch the picture of the sender.
  2. Click OK.

Windows Phone Devices

  1. On Start, tap People.
  2. Swipe to Contacts and then tap New.
  3. Tap the Person email box and enter customerservice@outsiderclub.com.
  4. Tap Save to finish.